Red Riot Games Shipping Update: CUPW National Strike Impact
Earlier today, Canada Post and the Canadian Union of Postal Workers (CUPW) confirmed that their ongoing negotiation efforts failed to produce an agreement. This has resulted in a nationwide strike that will significantly impact postal services across the country. The strike is expected to create widespread disruptions in mail processing and deliveries. For those who wish to learn more or follow updates from Canada Post directly, you can read their full official statement here:
At Red Riot Games, we're dedicated to processing your orders as swiftly as possible and will be using alternative shipping providers during this time. Please note that delivery times may be longer across all carriers due to increased demand. We'll keep you informed with any new updates as they become available.
Frequently Asked Questions During the Strike
Q: How will you be shipping orders during the strike? Should I expect delays?
A: Orders placed with our standard expedited shipping will now be sent via UPS. While we’re doing our utmost to keep things running smoothly, higher shipping volumes may result in longer delivery times.
Q: My order is already in transit. What should I expect?
A: Orders that have already been sent through Canada Post will experience delays. They will be processed in the order they were shipped once the strike is over. We appreciate your patience as we work through these disruptions.
Q: Can I request an alternate shipping carrier (e.g., FedEx, CanPar)?
A: We're happy to look into other shipping carriers upon request, but please be aware that these options aren't included in our standard rates and may come with extra fees.
We’re committed to getting your orders to you as quickly as possible during this period, and we truly appreciate your patience and support.
Thank you,
The Red Riot Games Shipping Team