Buy List

SUBMITTING A BUYLIST REQUEST

We only accept buylists for Store Credit. We will not accept any trades for money and any Buylists requesting this will be denied. 

When you submit a Buylist request, you must ensure that your cards are organized in the order shown in your cart. 

Please fill out your name, email, current address, city, province and postal code information. This helps to track your Buylist and makes sure that you receive your payment as soon as possible. 

If you plan on shipping your Buylist to the store via mail, it will be your responsibility that it is delivered in good condition. 

After you have submitted your Buylist, you should receive a confirmation that it has been processed. Any Store Credit should be visible to the account the Buylist was credited to. If you are experiencing any complications (cannot see credit, unable to submit buylist, etc) then please contact us at store@redriotgames.ca. 

Regarding in-store submissions, you do not need to wait for a confirmation email. You can bring a collection of no more than 20 cards and have it reviewed in-person. Any buylist above this minimum will not be accepted without a pre-made buylist. 

Mail-in Buylist submissions must be approved before you can mail in your list. You should receive a notification of approval within 3 business days of submitting your Buylist. If you do not receive an email, you may contact us at store@redriotgames.ca. 

RECEIVING PAYMENT

When you submit your Buylist, you will be able to see different payment methods for your Buylist; Store Creditor cash. Currently, we are only able to payout Store Credit for trades. When we receive your mail-in, we will verify that the cards are of their stated quality. Store Credit should be applied to your account immediately after it is accepted. 

BUYLIST POLICIES

All Buylist submissions will be subjected to the policies stated on this page. Buylists that do not comply with these standards will not be accepted. 

You can contact us at store@redriotgames.ca if you have any questions regarding your Buylist.

  • The boulist must be of at least $10 minimum
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  • You must be over the age of 18 to create and receive payment for a buylist
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  • Alternatively, you may have a parent or legal guardian to do so on your behalf. 
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  • Buylist prices and quantity are subject to change at any time and for any reason 
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  • Buylist prices will differ based on the quality of the card, be sure that each submitted card is priced at the appropriate quality
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  • Sending an item constitutes to selling the item ‘as is’ 
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  • RRG reserves our right to refuse any buylist offers made to us 
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  • RRG reserves our right to limit the total number of cards submitted, as well as the ability to refuse a sale, for any reason 
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  • RRG is not responsible for the loss of any packages lost or damaged during transport. 
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  • If your buylist arrives at our store in damaged condition, we will refuse delivery
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  • You will be responsible for contacting the shipping company to file a claim against the damages 
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  • We will not accept C.O.D
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  • Shipping and handling costs of sending us your packages is your responsibility
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  • If a package arrives with postage due, we will deduct the cost from the total value of your buylist
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  • If your buylist cannot cover the full expense, your package will be refused 
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  • Packages that come with a customs fee will have the total deducted from their buylists total value 
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  • If the buylist cannot cover the full expense, your package will be refused 
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  • You must write the buylists ID on the outside of the package 
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  • Any and all submissions made (regardless of the number of items) must be sorted 
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  • Failure to do so will result in a 15% deduction of the total credit value 
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  • If there are any errors or discrepancies in your buylist (wrong cards, wrong amounts, incorrect quality, damaged items, etc) the value will be deducted from your trade 
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  • You will be contacted for approval only if the difference equals to %15 or more than $100
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  • If you wish for the damaged or unlisted cards to be returned, the shipping total will be deducted from your Store Credit
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  • If the total shipping cost exceeds your store credit, you will be required to pay for the cost of shipping
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  • Any supplies that are sent as part of the buylist submission (sleeves, toploaders, binders, etc) will not be sent back
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  • You have 20 business days from the time it is sent for it to arrive at our facility. If your buylist does not arrive within this timeframe, your order will be repriced to any changes in the cards value  

    • BULK

    All unlisted TCG cards on the buylists will not be added to the total value of the buylist.

    Out current bulk prices are as follows:

    Common/Uncommon =$5/1000 cards

    Rares = c30/10 cards

    When selling bulk, it is required for you to - at minimum - sort the cards alphabetically, by TCG and by set (separate Magic:The Gathering from Pokemon). The exception to this would be if you were to sell us a specific type of bulk (selling 500 bulk rares, bulk commons of a specific set). In these cases, you are not required to sort this bulk.

    If you are looking to submit your buylist with your bulk, please be sure to clearly discern each from one another in your submission.  

    The most common way packages are damaged come from bulk trades. Below are listed some methods to help prevent damages:

  • It is recommended to fill any void space in your packaging so there is no room for the cards to shift around (newspaper, bubblewrap, etc). 
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  • Double-box heavier packages so they are not damaged in transit 
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  • Ensure that any tape used to seal a package is secure so the package will not open  

    • DEDUCTIONS

    If a cards’ condition is less than Near Mint (NM) or errors are found in your Buylist that result in a difference of 15% or higher or $100.00 or higher, you will be sent an update on your trade-in value via email. You will have 3 business days to respond to the update. If a response is not received, then it will be assumed that you have accepted the offer. We will then process your payment with the new deductions made. 

    Sort your cards in the order made on the checkout and confirmation pages. Failure to properly sort your cards will result in a 15% fee. This will be deducted from your Buylist total. 

    If you want to have any of these removed cards returned, you must specify this in your response to accepting the deduction. RRG will return any requested cards to you. The cost of shipping material will be at your expense. The cost of shipping returns will depend on both the cards and the quantity that is returned. Please take note that once a deduction is accepted - including those that did not receive a response email - any and all cards received will be considered as property of Red Riot Games and they will no longer be considered valid for return. 

    Any buylist submissions received with excessive errors (majority of product is damaged, incorrect buylist, fake/illegitimate cards). Repeated violations will result in RRG may result in a suspension in buylist submission privileges.  

    ADDITIONAL PAYMENT POLICIES

    Payments are not finalized until after we have received the package containing your trade and we have verified the contents. 

    Once you have selected your payment type, you cannot change from Credit to Cash. If you wish to cancel your buylist, email us at store@redriotgames.ca . 

    Store Credit:

    This is currently the only payment method we will provide for buylists. Store Credit will be applied to your account and accessible from your account profile. Once Store Credit has been applied to your account, you may used it at any time to make purchases at both our online and our brick-and-mortar stores. After Store Credit has been issued, it is non-refundable and cannot be converted into another form of currency. All transactions made will be final. 

    PACKING AND SHIPPING

    How to ship your Buylist?

  • Ensure that all your cards are sorted exactly in the order that they appear in your Buylist cart (the first card on your Buylist should be the first face-up card on your stack).
  • Include your name and Buylist ID number within your package.
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  • Buylists must be postmarked within 7 days of approval and addressed to: 
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    640 Eglinton Avenue West, 102 Mississauga, Ontario L5R 3V2, Canada

  • It is greatly recommended that you choose a shipping method that includes both tracking and insurance. RRG is not responsible for lost or damaged products. Store Credit will not be applied until we have received the cards. 
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    We do not accept COD.

    Please ensure to always write the Buylist ID number on the outside of the package. If you plan to submit multiple buylists, you may include them all in one package. However, all Buylist ID’s must be included  in the package. 

    Buylists must be postmarked within the first 7 days from the date of approval. If a Buylist is postmarked on a later date, or, if it arrived more than 20 business days afterwards, we may re-evaluate your Buylist based on the new, updated current prices.  

    If your package arrives at our store with postage or customs due (including taxes, duties, customs, etc) your will be notified and deduct the total costs from your Buylist total. If your package comes with significant and noticeable damage (holes in boxes, water damage, damaged cards), we will refuse the delivery and you will be responsible for contacting the shipping company and filing a claim. We have no control over the shipping process. 

    We also ask that you do not send cards from one Buylist in multiple packages. We are only able to process an order once all the cards listed are available for inspection. If multiple packages are sent, then there is no guarantee they will arrive at the same time and your order will be delayed. If you must send items in multiple packages, clearly label the outside of the package with the Buylist ID, how many packages are being sent and which order this is. 

    Mailed cards should not be sent in binders, 9-pocket pages, or in deck sleeves (save for penny/clear sleeves for safety in transport). This helps to excel the time it takes to process your buylist. We reserve our right to refuse any Buylists that do not adhere to this rule. Alternatively, we may also charge a fee for additional processing. 

    These are some methods listed for preventing damage in transport:

  • Divide the cards into decks and sandwich them with packing material (cardboard, foam board, etc) 
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  • Fold a sheet of paper around a deck to prevent shifting 
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  • If you choose to use this method, be sure to label each deck as 1/4, 2/4, etc so we know the order you have organized your buylist 
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  • Deck boxes are also an option to keep cards from shifting
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  • Cards should be snug, but loose enough to be removed to prevent damage on the sides when taking them out of their shipping 
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  • Please note that any shipping materials used will not be sent back to you 
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  • If there is void space in your packaging, fill the space with some soft material (tissue paper, foam, bubble wrap) to minimize shifting 
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  • Do not use rubber bands, as these can damage cards

    • When shipping small quantities of cards, it is recommended to place them in an Ultra PRO team bag, sandwich them between two firm sheets, then shipping them in a bubble mailer. 

    If you are shipping expensive cards in toploaders/hard cases, tape a piece of paper over the top to keep the cards from sliding out. It is not recommended to tape directly onto the toploader, as this may result in damages to the card. 

    We reserve our right to cancel any orders made for any reason. If we do, you will receive a full refund. 

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